Best Software Development Company in Tanzania > Managed IT Support > Software Maintenance & IT Support Services

Software Maintenance & IT Support Services

It is our job to support you throughout the lifetime of your software project. If there are any bugs that you run into, don’t panic … we are here to provide holistic Software Application maintenance and IT support services to you! Vuma Africa greatly values its customers and makes sure to fulfil all their software related needs. For every project we undertake, whether it is a mobile app or a web-based one, we accompany our customers to the very end of the journey. Once the development phase is complete and the product is finalised, we help you launch it. But that is not where it ends.

For a fair additional cost, you can avail our annual Software application maintenance and support services. Our expert team stays by your side for any further support that the users may need. Our Software application maintenance services also cover legacy systems.

WHAT ARE YOUR OPTIONS FOR SOFTWARE APPLICATION MAINTENANCE AND IT SUPPORT SERVICES?

We have varying levels of support plans available for our clients. Our Software application maintenance and support team is always on standby, ready to address any concerns raised by the users at any moment. Our team members will work with you until you are thoroughly satisfied with the resolution of your problems.

WHAT DO OUR SOFTWARE APPLICATION MAINTENANCE AND IT SUPPORT SERVICES COVER?

Post-Launch Support

Just launched your new software project? Let us handle any problems you encounter after the project has been implemented.

Contingency Plans

We build application maintenance and support strategies to avoid certain accidents and tell you how to fix any unforeseen mishaps.

Approachable Helpline Team

Our helpful team members are always at your disposal to address your issues and sort out any problems.

Troubleshooting

If you ever get stuck, we will go through your system and check it thoroughly to resolve the issue and fix it.

Prompt Fixing of Errors/Bugs

In case of a bug or error in the system, our dedicated application support services team will fix it so you can have a smooth experience.

Updates to the App

If you feel that your system requires some additional module, our application maintenance services team will take care of it.

Not happy with your current provider?

Discuss the level of support and maintenance your app requires and we will propose a way forward.